VIDEO:

DISH Enlists Zinc to Optimize the Customer Experience


When exceeding customer expectations is the number one goal, speed an efficiency are everything. As DISH teams expand into markets, they are constantly on the lookout for the latest technologies and customer-centric solutions.

In order to power real-time connections between field teams working on DISH as well as KB Home, Samsung and Amazon products, and office-based support teams, DISH turned to Zinc’s All Mode Communication Platform.

Today, DISH’s thousands-strong service team uses Zinc to share information, send alerts, and get real-time answers so they can deliver the best quality service.

At DISH, success doesn't just happen—it takes the right connections, powered through Zinc.

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