CASE STUDY:

It's All About Answers in Real Time - DISH Gets It with Zinc

While best known among consumers for its satellite TV service, DISH has aggressively moved to conquer new markets in recent years. DISH’s next big market move is towards providing in-home customer service for its new partners, including KB Home, Amazon, and Samsung.

In order to continue delivering great service quality, DISH field teams needed a way to get instant answers from experts while in the field. Learn how DISH teams are leveraging Zinc's All Mode Communication Platform to solve customer problems more efficiently than ever before, as well as boost employee engagement. 

Podcasts You Might Like