How to Measure
Measuring your field service operations is critical for meeting and improving upon business goals. Important metrics like job completion rates and first time fix rates both impact customer satisfaction and your bottom line.
Watch this on-demand webcast to learn what key metrics service teams should measure as it relates to team and corporate communication. We’ll cover:
- Top 4 metrics for service teams around communication
- Business impact of an All Mode communication platform
- Use cases for team and corporate communication