How Zinc Improves Employee Engagement at BioTek
Keeping field service technicians happy, connected and engaged with the rest of the company can be a challenge. In this 30 minute webcast, Sean Jordan, Service Director at BioTek Instruments reveals what he's learned about his service organization using Zinc's All Mode Communication Platform.
Together, Sean and John Stetic, Chief Product Officer at Zinc, discuss:
- How BioTek's culture of employee engagement has flourished
- Key insights BioTek gained from Zinc Analytics
- How to close the corporate and field communication gap