Take Your Whole Team to Your Next
Every time a service technician visits a customer in the field, they need all the answers (and parts) to get the job done. But what happens when they don’t? Do they start calling around to other techs? Or worse, email someone, then wait (and waste the customer's time) until they get an answer?
Imagine if they could bring the whole team with them to each customer visit. Not physically, but by using a real-time communication app. Watch Zinc's on-demand webinar and learn how the entire service org can stay connected on one platform to:
- Chat in real-time using instant messaging, voice, video or push to talk
- Troubleshoot with other teams and solve issues faster
- Stay connected and in-the-know with colleagues at the office
- Eliminate wasted time between customer visits