Zinc Answers: Analytics
Zinc allows field service teams to access the brainpower of their entire organization from a mobile device. But on top of this, leaders can use Zinc's Communication Analytics to uncover the patterns and trends that affect operations.
In this 30 minute webcast you'll learn how to leverage Zinc's various analytic reports to improve communication, performance and efficiency across teams. We will discuss:
- Engagement Analytics: View user activity by communication mode
- Group Analytics: Track group creation and growth
- Network Map: Visualize how different users and groups communicate